International Heritage Tours
phone (877) 999-8868 
Call Us Now:   phone  (877) 999-8868    phone  (416) 444-6666     Fax:    (905) 886-9769
Protestant FAQs
What is the CareFree Protection Plan?
INTERNATIONAL HERITAGE TOURS CANCELLATION PROTECTION for NEW BOOKINGS*
CAREFREE PROTECTION PLAN (CPP)- $99 Per Person allows a client to:
  1. Cancel for any reason with a full refund up to 35* days prior to departure. (*see specialty tours restrictions below)
    1. CareFree Plan must be purchased at the time of booking by all passengers sharing a room or in single room accommodation.
    2. Travel protection plan is only applicable to new bookings made between March 1, 2021 to May 31, 2021, for travel by December 31, 2022.
    3. Travel protection plan cost is Non-Refundable.
    4. This Pre-Departure Cancellation protection is provided by International Heritage Tours, and it is NOT a travel insurance benefit underwritten by an insurance provider. The All-Inclusive Travel Insurance policy, or the Non-Medical Insurance coverage should be purchased separately through a licensed insurance provider. Please see insurance policy options offered at preferred group rates as part of our tour packages.
  2. If International Heritage Tours has to cancel a tour, which was booked after March 1st 2021, due to a travel ban by the Canadian Government or other force majeure, less than 35 days to departure - travellers with CPP will receive a refund of the tour and CPP costs, less the deposit (as per the deposit conditions of the specific tour). The deposit amount will be held as a future travel credit (FTC). The future travel credit will be redeemable for any type of travel purchased through the Peerless Travel Group and will be valid for 24 months from the original departure date.
*The following specialty tours must be canceled ahead of the 35-day deadline to qualify for a refund under the Carefree Protection Plan:
  • The deadline for cancellation of tours that include the Oberammergau Passion Play 2022 is December 28, 2021.
  • The deadline for cancellation of the June 4, 2022 Cruise (“Dominic”) is March 1, 2022;
  • The deadline for cancellation of the July 13, 2022 Cruise (“Fr. Hamish”) is April 1, 2022.
Please contact us at 1.877.999.8868 for additional questions
What is the deadline for registration?
There is no deadline. We accept registration on a “first-come-first serve” basis. There is always a limited number of spaces available and as soon as we sell them – the group is completed. To avoid disappointment please register as soon as you decide.
When is the final payment?
Usually it is 60 days before departure, but there are some exceptions for non-standard tours. Your invoice will indicate clearly when your payments are due.
What happens with my deposit when you cancel a group?
In a very unlike situation when we have to cancel a group for reasons out of our control, your deposit is protected and fully refundable. When you cancel on your own please make sure that your non-refundable deposit is protected by your own insurance.
Can I request a specific seat on a flight?
For the group reservations the airlines don't give us an option of selecting specific seats. When your ticket is issued your seat is guaranteed, but usually not printed on the e-ticket. However, you can always check-in online 24 hours before departure and change your seat based on availability.
Tell me which hotels we will be staying?
We always book best, first-class hotels. We frequently check them for best quality. Hotels are confirmed about two months before departure and we will give you all details in the final itinerary
I'm traveling alone & don't have a roommate. What should I do?
Please register ASAP. We will take a note of your request and will try to match you with another passenger willing to share. Other options are single room (with a supplement) or forming a triple room if you know another two people willing to share.
I have several food allergies. Can I request a special menu?
Please let us know about your food restrictions. We will order special meals for your flights, if available. All breakfasts and some dinners at the destinations are buffets, so you can select food by yourself. The restaurants at the destinations will do their best to offer you individual alternate to standard set menus for the group. You will need to communicate your needs through tour leaders.
What is eTA? Does it apply to me?
If you are Canadian or US citizen – no need to worry. It applies to citizens of other countries. They will need an Electronic Travel Authorization (eTA) to fly to or transit through Canada. Be prepared: Apply for an eTA before you book your flight to Canada. Most applicants get approved within minutes. However, some applications can take several days to process so don’t wait until the last minute. Apply and get help at http://www.cic.gc.ca/english/visit/eta-start-int.asp
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