Protestant FAQs

What is the deadline for registration?

There is no deadline. We accept registration on a “first-come-first serve” basis. There is always a limited number of spaces available and as soon as we sell them – the group is completed. To avoid disappointment please register as soon as you decide.

When is the final payment?

Usually it is 60 days before departure, but there are some exceptions for non-standard tours. Your invoice will indicate clearly when your payments are due.

What happens with my deposit when you cancel a group?

In a very unlike situation when we have to cancel a group for reasons out of our control, your deposit is protected and fully refundable. When you cancel on your own please make sure that your non-refundable deposit is protected by your own insurance.

Can I request a specific seat on a flight?

For the group reservations the airlines don't give us an option of selecting specific seats. When your ticket is issued your seat is guaranteed, but usually not printed on the e-ticket. However, you can always check-in online 24 hours before departure and change your seat based on availability.

Tell me which hotels we will be staying?

We always book best, first-class hotels. We frequently check them for best quality. Hotels are confirmed about two months before departure and we will give you all details in the final itinerary

I'm traveling alone & don't have a roommate. What should I do?

Please register ASAP. We will take a note of your request and will try to match you with another passenger willing to share. Other options are single room (with a supplement) or forming a triple room if you know another two people willing to share.

I have several food allergies. Can I request a special menu?

Please let us know about your food restrictions. We will order special meals for your flights, if available. All breakfasts and some dinners at the destinations are buffets, so you can select food by yourself. The restaurants at the destinations will do their best to offer you individual alternate to standard set menus for the group. You will need to communicate your needs through tour leaders.

What is an eTA? When do I need it?

An eTA (Electronic Travel Authorization) is a digital travel entry requirement used by some countries. It is linked to your passport and gives you permission to fly into or transit through that country. You may need an eTA before your trip, depending on your citizenship and where you are flying. it is completed online directly with the government of the country you are entering or transiting. It is your responsibility to check and apply for an eTA well before departure to avoid travel delays.

Do I need to have Travel Insurance?

We highly encourage all travellers (including anyone on whose behalf you are booking) to purchase comprehensive travel insurance. This should include coverage for trip cancellation, trip interruption, baggage, and medical needs. Please be sure to review your insurance policy and confirm your coverage details prior to departure.